Cancellation Policy

Pre-Orders

Orders may be canceled before shipment. Once an order has shipped, it can no longer be canceled and must be handled in accordance with our Return Policy.

In-Stock Orders:
In-stock orders may be canceled at no cost prior to shipment.

Pre-Orders:
Pre-orders may be canceled within 7 days of purchase for a full refund. After 7 days, pre-orders may still be canceled before shipment; however, a 5% non-refundable processing cost will be retained to cover non-refundable payment processing and administrative fees.

Shipments

When items are added to a shipment we begin the process of fulfilling your order. Once this happens items can no longer be canceled. Shipments are created when:

• You place an order for in stock items 
• Pre-orders that have arrived 

Payments in Process

All cancellation options may be temporarily unavailable when we are processing a payment for your order. If this occurs please try again after a few minutes when processing has finished.