I'm thrilled to have gotten this figure from USA Gundam - it's a rarer figure that I had no idea was coming out at the time and managed to snag the last preorder from this store on a chance to actually get it. I love Nendoroids and have gotten to collecting the ones from the niche shows that I like, Thunderbolt Fantasy being one of them, and was excited to get this one. Due to some minor issues with the shipment from overseas - I had to wait a bit longer to receive the item, but the crew at USA Gundam were extremely helpful and answered my questions regarding the order when I contacted them about it. They were polite and courteous regarding my questions and I never felt like I was bothering them. I absolutely love the figure and the fact that the company took the time to make sure it was packed nicely and protected my investment, as replacements would be near impossible to get considering the availability of the product. I'm very happy I took the chance with a smaller business, who respected me as a customer and went out of their way in more than one way, to thank me for that business. The figure is great, undamaged, and now in my collection - I couldn't be happier.